Privacy Policy for Union Credit
Last Updated: 27 August 2024

Union Credit (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including our website, www.unioncredit.co.za (“Website”), and any related services.

1. Information We Collect
We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Financial Information: Bank account details, credit history, income, and other financial data required for financing applications.
Business Information: Company name, registration details, financial statements, tax information, and other relevant business data.
Technical Information: IP address, browser type, device information, and usage data when you visit our Website.
Communication Records: Records of correspondence and interactions with us, including emails, phone calls, and other communications.
2. How We Use Your Information
We may use your personal information for the following purposes:

Financing Applications: To assess and process your financing applications, including creditworthiness and risk assessments.
Client Support: To provide customer service, respond to inquiries, and offer assistance related to our services.
Marketing and Communication: To send you updates, promotional materials, and information about our services that may be of interest to you. You may opt-out of marketing communications at any time.
Legal and Regulatory Compliance: To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Improvement of Services: To analyze and improve our services, website performance, and overall user experience.
3. Sharing Your Information
We may share your personal information with the following parties:

Service Providers: Third-party service providers who assist us in delivering our services, including IT support, payment processing, and marketing.
Legal Authorities: Law enforcement, regulatory agencies, or legal entities when required by law or to protect our legal rights.
Business Partners: With partners involved in delivering financing solutions, subject to confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights
You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.
Objection: You may object to the processing of your personal information for certain purposes, such as marketing.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
6. Cookies and Tracking Technologies
Our Website may use cookies and other tracking technologies to enhance user experience, analyze website traffic, and customize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Website, and we encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Union Credit
Phone: +27 (12) 285 0996